March 2015 – Present
Software Engineer, Cisco Systems, San Jose CA
- Currently working with designers to create and prototype next generation Proof of Concepts using HTML5, JavaScript, CSS3, and responsive design principles
- Conducing User Experience testing to determine best practices and design frameworks for future products
- Provided support for legacy applications in Adobe Flex
May 2014 – August 2014
Software Engineer, Cisco Systems, San Jose CA
- Developed a Java web application with jQuery and JavaScript enhancements for accessing restricted debug tools on commercial Cisco server racks for Cisco employees
- Worked with LDAP to secure resources against internal HR databases and to integrate current Cisco resource permissions systems into the application
- Deployed the application to over 200 development and support engineers
June 2013 – August 2013
Programmer Analyst, FedEx Services, Collierville TN
- Worked with Objective C, RESTful APIs, and Web Services in order to develop a native proof of concept for the Mac OS X platform
- Developed data access methods for systems to use in future FedEx initiatives
- Implemented new systems in order to test upcoming tools in development by FedEx Services
January 2013 – May 2013
Project Manager, UA MIS, Client: Lowe’s
- Directed a team of five undergraduates to provide Lowe’s with a with an mobile resource
- Delivered professional development feedback to prepare team for corporate environments
- Communicated with project sponsor to develop work plan and requirements for successful completion of project work
August 2012 – December 2012
System Analyst, UA MIS, Client: Meyer-Chatfield
- Worked to optimize business processes in order to add business value by increasing efficiency
- Used Sugar CRM in order to add utility and resources to current CRM systems as well as to simplify the user experience
- Created training resources in order to improve user acceptability and usability
May 2012 – August 2012
Developer: fedex.com, FedEx Services Internship, Dallas TX
- Worked with jQuery, HTML5, and CSS3 in order to create dynamic plugins for fedex.com that utilized responsive design and mobile first methods
- Collaborated with FedEx Office in order to prototype HTML5 Print Online technologies
- Aided in developing new testing environments for future projects
January 2011 – May 2012
Website and iDevice Analyst / Developer, The Clark Lab, The University of Alabama, Tuscaloosa AL
- Enabled researchers to more accurately identify species in the field and determine which specimens to collect for future research utilizing iDevices
- Field tested application in the rainforests of Ecuador as part of the UA in Ecuador program
- Developed web resources in order to create an online collection of images for the Clark Lab to aid in sharing information between researchers, and facilitated presentation and knowledge sharing at professional conferences and academic settings
December 2009 – Present
Social Media Manager, BootOutfitters.com
- Researched and implemented social media to drive sales as well as to better connect with loyal customers
- Highlighted featured products and promotions
- Proactively notified customers of order statuses and support issues
- Managed web presences to provide updated information to customers and integrate with legacy systems and media
November 2005 – December 2013
Customer Service, The Wharf, Northport AL
- Trained 6+ new employees on the cash register and check-out process to drive quality of customer service
- Provided expert opinions on various brands sold at the store to provide excellent customer service
- Enhanced customers’ purchasing experience through an efficient and accurate check-out process
August 2009 – December 2009
Researcher / Analyst, Cheong Lab, The University of Alabama, Tuscaloosa AL
- Collected data on 407 case studies in ongoing research of advertisements aired during the Super Bowl
- Analyzed the data using SPSS to identify advertising trends based on superior, disposition, and incongruity humor to make suggestions for future $3 million commercials
January 2011 – May 2011
Business Analysis and Project Management, UA MIS, Client: Forza Financial
- Provided website development consultations to aid in solution building
- Ensured a well-rounded team by offering and receiving constructive criticism
- Applied a methodology to ensure a solid, repeatable process for all project revisions
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